Privacy Policy
Last updated: March 15, 2026
Table of Contents
1. Introduction
Aeotics ("we", "our", "us") operates the website https://aeotics.com and the Aeotics platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
- Account registration data (name, email address, company name)
- Billing information processed via third-party payment providers (we do not store full credit card numbers)
- Company domain and brand information you submit for analysis
- Communications you send to us (support requests, feedback)
2.2 Automatically Collected Information
- Device and browser information (type, version, operating system)
- IP address and approximate geolocation
- Pages visited, time spent, click patterns, and referral sources
- Cookies and similar tracking technologies (see Section 6)
2.3 Information from Third Parties
- Analytics providers (e.g., Google Analytics, Plausible)
- Authentication providers if you use social sign-in
- Publicly available data about your brand used for AI visibility analysis
3. How We Use Your Information
- Provide, maintain, and improve the Service
- Process your AI visibility analysis requests
- Send transactional emails (account confirmations, reports, alerts)
- Send marketing communications (only with your consent; you can opt out anytime)
- Analyze usage patterns to improve user experience
- Detect, prevent, and address fraud, abuse, or technical issues
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), the UK, or Switzerland, we process your personal data under the following legal bases:
- Contract performance - to provide the Service you signed up for
- Legitimate interests - to improve our Service, prevent fraud, and communicate relevant updates
- Consent - for marketing emails and non-essential cookies (which you can withdraw at any time)
- Legal obligation - to comply with applicable laws and regulations
5. Data Sharing & Disclosure
We do not sell your personal data. We may share information with:
- Service providers - hosting (cloud infrastructure), analytics, payment processing, and email delivery partners who process data on our behalf under strict contractual obligations
- Legal authorities - when required by law, subpoena, or governmental request
- Business transfers - in connection with a merger, acquisition, or sale of assets (you will be notified of any change in data controller)
- With your consent - when you explicitly authorize us to share information
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy. Specifically:
- Account data - retained while your account is active and for 30 days after deletion request
- Analysis data - retained for 12 months after generation, then anonymized
- Server logs - retained for 90 days
- Marketing consent records - retained for the duration of consent plus 3 years
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
To exercise any of these rights, contact us at privacy@aeotics.com. We will respond within 30 days (or within the timeframe required by applicable law).
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:
- Right to know what personal information is collected, used, and shared
- Right to delete personal information held by us
- Right to opt out of the sale or sharing of personal information (we do not sell personal data)
- Right to non-discrimination for exercising your privacy rights
10. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. When we transfer data internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or rely on adequacy decisions where applicable.
11. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and vulnerability assessments
- Access controls and least-privilege principles for internal systems
- Incident response procedures with notification within 72 hours of confirmed breaches (as required by GDPR)
12. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or in-app notification. Your continued use of the Service after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, your data, or wish to exercise your rights, contact us:
Aeotics [Your Company Address] [City, Country, Postal Code]
For GDPR-related inquiries, you may also contact our Data Protection Officer at dpo@aeotics.com